How to choose the right cleaning company for your business – top advice from 4CityClean

Cleaning company North London

Commercial cleaning London

Determine what cleaning needs doing, and how often

It is good idea to start the cleaning service off by doing a full deep clean. Get carpets and upholstery all cleaned so they are easier to maintain. You will save money by not needing to buy new furniture when the locked in grime and dirt damages fibres. Some cleaning companies will say you need a higher service but it is best to use your judgement.

If an area gets more daily use than others then obviously it needs to be higher up on the priorities to ensure it is cleaned and maintained. By setting up a maintenance schedule you are inadvertently encouraging your staff to respect the office space and take more pride in where they work, boosting productivity and employee health!

Check references and previous testimonials

If a company has no reference, testimonials or external links from there site then be a little wary. If you can’t find any information then perhaps ask if you can talk to an existing client to get a personal reference for yourself. Remember, you are not asking for trade secrets so they should be more than happy to help. It is also useful to use the checkatrade website as well as researching the accreditations the cleaning company has such as TACCA.

Arrange a trial period

Agree a paid trial period to determine if you will have a happy working relationship. If you come into the office after a clean and you are not happy, be clear and honest about the standard of cleaning you require and let them know during the period so they can discuss with their team to make some changes. Be realistic, give a sensible hour, per square foot amount of time for the team to do a good job. There can sometimes be a settling in period, but if they are not ticking all the boxes by the end of the trial, move on to another company, do not settle with medicore!

What insurance does the company hold?

Does the company have full or part insurance? Is it only covering damage to their equipment or to any accidental damage to your equipment if anything goes wrong in the office. Does it cover staff for any accidents? An up to date certificate should be made available to you if you ask.

What services do your receive for the money?

Many cleaning companies will offer similar services but it is important to check what you get included in the services. There may be additional extras like ‘Janitorial store cupboards’ where cleaning products are bought to be stored in your premises

Here at 4CityClean we work closely with businesses to get the best results for their work place. 4CityClean can also offer a full range of professional office cleaning services in London.

Available 24 hours a day, 7 days a week at a time of your choosing, our carefully vetted and experienced cleaners can be supplied at very short notice and will work under close monitoring by our supervisory team. Customer satisfaction is of the utmost importance to us and we promise to undertake proactive cleaning at competitive prices. To ensure we fully satisfy all your requirements, we offer both ‘One Off cleaning’ and Contract cleaning arrangements and can also furnish all your janitorial supplies, providing the complete service for you in any part of the Greaterr London area.

Call us today for a quote and we can help you get a cleaner, safer working environment for you

Frequently asked questions

A typical office cleaning service covers a range of tasks designed to maintain a clean, hygienic, and professional working environment. This usually includes dusting and wiping all surfaces, vacuuming and mopping floors, cleaning bathrooms and kitchens (including appliances, countertops, and sinks), emptying bins, and sometimes, window cleaning. Services can often be tailored to the specific needs of your office, including deep cleans, carpet cleaning, and upholstery cleaning.

The frequency of office cleaning depends on the size of your office, the number of employees, and the nature of your business. Offices with high foot traffic or those in industries requiring high levels of cleanliness may need daily cleaning. Smaller offices with fewer employees might find that a couple of times a week or even weekly cleaning suffices. It’s important to assess your office’s specific needs and discuss these with your cleaning provider.

The duration of an office cleaning session varies based on the office’s size, the cleaning tasks required, and the state of the office. A small office might only need a few hours of cleaning, while larger offices could require a full day or multiple cleaners working simultaneously. A cleaning company can provide a time estimate after assessing your office and understanding your cleaning needs.

Yes, most cleaning companies offer flexible scheduling options to ensure that cleaning does not disrupt your business operations. This includes after-hours cleaning, early morning cleaning, or weekend cleaning services. It’s important to discuss your preferred timing with your cleaning provider to arrange a schedule that minimizes disruption to your work.

Reputable office cleaning companies conduct thorough background checks on their employees and provide them with proper training to handle various cleaning tasks securely and efficiently. Many companies also have policies in place for handling office keys and security codes, ensuring that your office remains secure during and after cleaning. To further ensure security, discuss any specific protocols or concerns with your cleaning service provider and consider having a representative present during cleaning sessions, especially in sensitive areas.

4CityClean offer a guarantee on all cleaning services

If you’re not 100% satisfied, just tell us within 24 hours of the work being completed and we will come back and clean everything involved again!


Our top priority is customer satisfaction, so let us make sure we provide it for you as one of our many valued customers.

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